Customer Service Representatives Salary in Massachusetts
Official Bureau of Labor Statistics Data - May 2024 - MA
Median Annual Salary in Massachusetts
$46,384
$22.30 / hour
▲ 22.0% above national avg
National Median
$38,020
$18.28 / hour nationally
COL-Adjusted Purchasing Power
$32,619
Missouri equivalent (COL: 142.2)
Customer Service Representatives Salary in Massachusetts
| Percentile | Annual Salary |
|---|---|
| 10th (Entry Level) | $24,584 |
| 25th Percentile | $33,396 |
| 50th (Median) | $46,384 |
| 75th Percentile | $64,010 |
| 90th (Top Earners) | $79,780 |
| Source: U.S. Bureau of Labor Statistics OEWS, May 2024 | |
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Cost of Living Adjusted Salary
The Massachusetts median salary of $46,384 for Customer Service Representatives has the purchasing power of approximately $32,619 in Missouri (the COL baseline state with index 100).
Massachusetts's higher cost of living (COL index: 142.2) reduces the real purchasing power of wages compared to lower-cost states.
COL data: MERIC 2024 State Cost of Living Index. Missouri = 100 baseline.
Frequently Asked Questions
How much do Customer Service Representatives make in Massachusetts?
Customer Service Representatives in Massachusetts earn a median annual salary of $46,384 per year ($22.30/hr) according to BLS OEWS data (May 2024). This is above the national median of $38,020.
Is Massachusetts a good state for Customer Service Representatives?
Massachusetts pays above the national average for customer service representatives, making it a competitive market for this occupation. Cost of living in Massachusetts is higher average (COL index: 142.2).
What is the cost-of-living adjusted salary for Customer Service Representatives in Massachusetts?
After adjusting for cost of living (COL index: 142.2 vs. Missouri baseline of 100), the $46,384 salary in Massachusetts has the purchasing power of approximately $32,619 in Missouri. Higher living costs in Massachusetts reduce real purchasing power.
How does Massachusetts compare to neighboring states for Customer Service Representatives salaries?
For detailed comparison across all states, see the full Customer Service Representatives salary page at the national level, which includes a complete 50-state salary table.
Top Paying Jobs in Massachusetts
| # | Job Title | Median Annual |
|---|---|---|
| 1 | Radiologists | $378,102 |
| 2 | Orthopedic Surgeons, Except Pediatric | $373,588 |
| 3 | Neurologists | $360,632 |
| 4 | Surgeons, All Other | $359,314 |
| 5 | Ophthalmologists, Except Pediatric | $331,694 |
| 6 | Psychiatrists | $304,754 |
| 7 | Physicians, Pathologists | $297,582 |
| 8 | General Internal Medicine Physicians | $296,875 |
| Source: BLS OEWS May 2024 | ||
About Customer Service Representatives in Massachusetts
Customer Service Representatives work in their specialized field applying expertise and skills to deliver value in their organization. This occupation is part of the administrative sector of the U.S. economy.
Education Required: High school diploma
View national Customer Service Representatives salary data →